Senior Account Manager

What you will do:


For the client, the event experience starts from the very first touch-point and is so important. You will be responsible for maintaining and developing client relationships while managing large-scale programs and multiple complex projects.  Ensuring that each and every touch-point of the delegate journey is considered, planned, and delivered to the highest standards. You’ll manage the project's overall client satisfaction, quality of service, and on-time, on-budget completion of the agency’s services. This will include but is not limited to account and project management, traveling to and hosting events. You will also work closely with the operations, registration, and travel team to ensure the overall success of the event.  Account Directors will assist you on all aspects of the project.


You’re good at:

  • Overseeing all aspects of the project’s development from briefing through to execution

  • Account, prioritization, and time management

  • Build and maintain key relationships with client partners

  • Attention to detail

  • Communicating

  • Working autonomously

  • Building trust with our clients

  • Being a reliable and self-motivated member of the team

  • Managing multiple complex projects simultaneously and prioritize appropriately

  • Budget management with strong financial ability and understanding of budgeting 

  • Staying positive 

  • Time management and ability to manage multiple complex projects simultaneously

  • Encouraging the team and having a sunny disposition, and the ability to crack a joke is always welcome! Particularly when under pressure! 


Ideally, you also have:

A business degree or related qualification and 5  years of relevant experience.  


Bonus points:

Experience of virtual events